Returns & Exchanges
We want you to feel confident and comfortable in your Curvy Kate lingerie, which is why we offer a 30-day return window for a full refund or exchange. Please ensure all items are returned in their original condition with tags attached and hygiene strips in place.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn items in their original packaging, ensuring all labels are intact and the return form is included inside the parcel.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing